The ISO certification audit is conducted in two phases
The First Phase is the Stage 1
The aim of stage 1 audit but not limited to are:
- Review management systems’ documented information and the level of its implementation substantiates readiness for the stage 2 audit.
- Evaluate if the internal audits and management reviews are being planned and performed.
- Review the client’s status and understanding regarding the requirements of the standard with respect to the identification of key performance or significant aspects, processes, objectives, and operation of the management system
- Obtain necessary information regarding the scope of management systems such as client’s site, processes & equipment used, levels of controls established, and applicable statutory & regulatory requirements
- Review the allocation of resources
- Provide focus for planning stage 2 by gaining a sufficient understand of the client’s management system and site operations in the context of the management system standard or other normative document.
- At the end of stage 1 organisation can be recommended for stage 2 or deferred until identified non-conformities are addressed.
- Upon satisfactory correction of any identified non-conformities, stage 2 Certification Audit can be conducted.
The Second Phase is the Stage 2
The aim of Stage 2 audit but not limited to are:
- Information and evidence about conformity to the requirements of the management system and normative documents
- Performance monitoring, measuring, reporting, and reviewing against key performance objectives and targets.
- The client’s management system’s ability and its performance regarding statutory, regulatory and contractual requirements
- Operational control of the processes
- Internal auditing and management review
- Management responsibility for the client’s policies
- Links between the normative requirements, policy, performance objectives and targets.
- Any applicable legal requirements, responsibilities, competence of personnel, operations, procedures, performance data and internal audit findings and conclusions.